Jacob’s LadderMarch 20, 2011 at 11:19 PM | Posted in Riding In Cars With Pizza | Leave a comment
Tags: 2000s, domino's pizza, employees, management, meetings
It was like some kind of horrible Vietnam flashback—
But I didn’t have to go. I had immunity. I had…a day job.
Still, I felt compelled to attend this “mandatory” manager’s meeting, for three reasons. I’ll start with number two if that’s okay with you.
2. Curiosity. It had been a while since I had been to one, and never had I been to one with this company. I wanted to see if they were everything I remembered.
1. The bosses knew I had a day job and I was excused—and I was the only assistant with this affliction. They didn’t like it; they wanted me to have “both feet in or both feet out.” Logical, from their vantage point: how can they control me and inflict harm and punishment upon me if I can just bow out, like the second string at a gangbang? How could they squeeze all of my hopes and dreams and aspirations from me?
Too bad I had none left at this point. Sucks to be them, doesn’t it? Still, I didn’t want to throw it in their faces. Absence may be the better part of valor, but it would actually be easier for me to be invisible if I showed up. That’s irony right there, I don’t care who you are.
3. I had loyalty to my team—the management at the specific store I worked at. It would be a show of solidarity as well as—perversely—a bit of spying on the enemy. And by enemy I meant upper management. If you don’t understand that calculating mindset or the skewed reality behind it, you’ve never been in management.
At my day job, I made arrangements to be off for the meeting. Actually, all I did was take some time out of my day, as for a doctor’s appointment. The meeting was at 9am, so I went to work at my usual 7, left about 830, and got back around 11 because it was over at 1030—everyone had to get to their stores to open them.
Subdued surprise that I showed up—
Shaved, clean, dressed well, bright-eyed and bushy-tailed. For most of them, this was too early in the morning, and on average they had been awake for 43 minutes. I had been up almost three hours and had had two cups of coffee by this time.
There in the big conference room of the home office, the tables were set at the perimeter and we took seats like it was a UN function. Coffee and donuts were had, and handouts and booklets were passed out. In the middle of the room, center stage, Supervisor Tom and Director of Operations John tag-teamed us on the important items. That is, they read the pamphlet to us.
It wasn’t a meeting in the sense that you might think there is a give-and-take and an even exchange of ideas and balance. No, this was more of the Moses-hands-down-the-new-commandments-of-pizza-making type of meeting.
I wanted to remain low-key; I am not always the seeker of attention that many of you may believe. However, once the floor was open, if someone among our ranks spoke and I had something to add, I would. Overall, I was fairly quiet.
Except for this one time that makes me sound like an arrogant ass. In other words, I showed my true colors.
Tom was speaking, and talking about product quality and consistency. I sat with Dina and Stan, my people. Tom said something about the irregular pie quality he has seen in the stores. “I should be able to look at a pizza and not be able to tell the difference. I should not be able to tell who made it. Everyone should be making pizzas the exact same way.”
I snorted quietly to myself, and whispered something to Stan. He let out a chuckle. Tom heard. “What? What is it? Is there something you’d like to share?” Seriously, what was this, sixth grade?
“Well?” I guess it was sixth grade.
Stan was still laughing. “Tell him.”
I said to the whole group, “I’m not going to lower my standards.”
There was a mixed reaction from the crowd. Some laughed, some oohed and aahed at the perceived challenge. Who was this guy, anyway? They didn’t know me. They had no idea that I had made more pizzas than probably all two dozen of them combined, or that I had been doing this for as long as the average age in the room.
Tom said, “Really?”
I shrugged. “You’ve seen my pies. I’m just sayin.”
So much for invisibility.